Hewlett Packard DV
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Hewlett Packard DV
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Rights signed an agreement to double the number of lawyers to respond to HP's announcement
March 12 News, recently, 170 the consumer to the State General Administration of Quality Supervision, Inspection and Quarantine had submitted a joint complaint against Hewlett-Packard, HP asked to recall the alleged existence of the problem Notebook . Rights lawyer lawyers members of the king to Sohu IT Said the activists signed an agreement with the lawyers of users has doubled, to 300 people, and now they are drafting a notice to respond to HP's proposed notice.
The user about the number of activists have been difficult to sign an agreement to double Rights
Yesterday, was praised as the first person to HP customers a high activist President, opened in Sohu exclusive blog, the disclosure of their own problems because of the quality of HP's computer Rights traveled road.
Blog disclosure of Ms. Gao, the first she has chosen Hewlett-Packard complained of quality industrial and commercial, industrial and commercial staff have been given by the Hewlett-Packard recommended that "the recent Hewlett-Packard complaints Notebook Problems, the more I hope you do not put small Big, Big the only harm consumers, but also hurt the brand. "But the business of reconciliation by the mediation fails, Ms Ko, HP is finally getting with the Chinese court.
Ms Ko is the first complaint with the activist lawyers to sign the agreement HP computer users, the idea of her and other victims through their own efforts of users, leading to recall a series of problems HP computer. King lawyer said the lawyers, for the first time to the State General Administration of Quality Supervision, Inspection and Quarantine submit a complaint form, only 170 users have signed defenders agreement. Now, this figure has doubled, to 300.
Users over 3,400 complaints received related complaints CASE confirmed As the HP Rights
the first person, Ms. Gao problem through various means of collecting HP computer. According to Ms. Gao said, since 2008, black door ( Graphics Doors) of the consumer more than 1,200 victims, apart from the NVIDIA Graphics Defects caused by computer Huaping, blue, black, split screen, burn Motherboard And graphics and other phenomena, there was even a replacement card due to high temperatures after the computer frequently burn out the motherboard, black short-style boot a two-alarm; in July 2009 so far, HP flash screen door victims of the country's consumer users, more than 2,200 .
CASE confirmed that indeed in some areas had received consumer complaints on quality of HP computers. CASE IT staff to accept connection Sohu said that if the computer product defects, to the detriment of the interests of consumers, then the company will be "Product Quality Law" of the constraints, and users can under the "Consumer Protection Act "to protect their legitimate rights and interests.
The day before yesterday issued a public notice to clarify the HP legal team said it would respond to
As more and more like Ms. Gao as dissatisfied users of the HP Rights to force, the quality of HP intensified door, began to clarify the notice issued. , Which released "The matter is not proved inconvenient to make any comment," the announcement, also made a number of solutions.
Ms. Gao lists a "suspects" list, which are main types of graphics including door DV 2000, V3000; flash screen door key models, including 6531s, 6530b, 6530s, 6535s, CQ40, CQ45, HP 540, HP541, dv4-1212tx so. HP's latest statement, the only claims that "the specific products affected models after sales support through HP's website," more details are not listed.
HP user rights lawyer, said panel members, HP announced a lack of sincerity, they are drafting a notice, ready to release tomorrow or the day, as a response to HP's announcement.
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